Password Recovery - Help Center

Password Recovery

Regain Access to Your Account

Lupa kata sandi? Jangan khawatir—hal ini bisa terjadi pada siapa saja. Berikut cara mereset kata sandi Anda dan mendapatkan kembali akses ke akun WongsigmaIMG Anda dengan cepat dan aman.

1

Go to the Password Reset Page

Click on "Log In" in the top right corner of the page, then select "Forgot Password?" below the login form.

2

Enter Your Email Address

Masukkan alamat email yang terkait dengan akun WongsigmaIMG Anda dan klik "Reset Password".

Note: If you've forgotten which email you used, try all of your email addresses. If you still can't access your account, contact our support team for assistance.

3

Check Your Email

We'll send a password reset link to your email address. This link will expire after 24 hours for security reasons.

Tip: Check your spam or junk folder if you don't see the email in your inbox.

4

Create a New Password

Click the link in the email and create a new password. Your new password should be:

  • At least 8 characters long
  • Include a mix of letters, numbers, and symbols
  • Different from your previous passwords
5

Log In With Your New Password

After setting a new password, you'll be redirected to the login page. Enter your email and new password to access your account.

Security Tips

  • Never share your password with anyone.
  • Gunakan kata sandi unik untuk akun WongsigmaIMG Anda yang tidak Anda gunakan di tempat lain.
  • Consider using a password manager to generate and store strong passwords.
  • Enable two-factor authentication for an extra layer of security.

Common Issues

I'm Not Receiving the Password Reset Email

Solutions:

  • Check your spam or junk folder
  • Tambahkan no-reply@wongsigmaimg.com ke kontak Anda
  • Try requesting another reset email after 15 minutes
  • Verify you're using the correct email address

The Reset Link Doesn't Work

Solutions:

  • Make sure you're using the most recent reset link (older ones expire)
  • Check that the full link was clicked (some email clients may break long URLs)
  • Request a new reset link if yours has expired

I Don't Remember My Email Address

Solutions:

  • Try all email addresses you might have used
  • Periksa email lama dari WongsigmaIMG di akun email Anda
  • Contact our support team with your username and any account details you remember

Need Further Assistance?

If you're still unable to access your account after trying these steps, please contact our support team for assistance. Be prepared to verify your identity by providing information about your account.

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